Accessibility Statement

Provn is committed to ensuring digital and physical accessibility for all individuals, including those with disabilities. We are actively working to improve the user experience and apply the relevant accessibility standards.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our website is designed to be compatible with screen readers, keyboard navigation, and other assistive technologies. Ongoing efforts include:

• Semantic HTML structure with proper heading hierarchy
• ARIA labels and landmark roles for assistive technology
• Keyboard-navigable forms, links, and interactive elements
• Sufficient color contrast ratios throughout the interface
• Text alternatives for non-text content
• Responsive design that adapts to zoom and text resizing
• Reduced-motion alternatives for all animations (prefers-reduced-motion)

Our office at 2125 Biscayne Blvd, Suite 303, Miami, FL 33137 is designed to be accessible:

• Wheelchair-accessible building entrance and elevator
• Accessible restroom facilities on the same floor
• Ground-floor accessible parking available
• Wide doorways and clear floor space for maneuverability
• Service animals are welcome

For individuals who are deaf, hard of hearing, or speech-impaired, we support communication through:

• Florida Relay Service: Dial 711 and ask to be connected to (347) 635-5418
• Email: [email protected] — we respond within 2 business hours
• WhatsApp: Chat on WhatsApp

While we are committed to full accessibility, we acknowledge the following known limitations and provide alternatives:

• Online booking flow: We continuously test our booking form with assistive technologies, but if any step blocks you, you can always book by phone at (347) 635-5418 or by email at [email protected]. We'll book your appointment manually.
• Map links: Directions open in Google Maps, which may present navigation challenges for some assistive technologies. Our full addresses are provided in plain text in the footer, on the contact page, and on this page.
• Historical blog content: We audit older articles on an ongoing basis. If you encounter any inaccessible content, contact us and we'll provide the information directly.

We welcome your feedback on the accessibility of our website and physical office. If you encounter any barriers or need assistance:

• Email: [email protected]
• Phone: (347) 635-5418
• Relay: Dial 711 and ask for (347) 635-5418
• In person: Visit us at 2125 Biscayne Blvd, Suite 303, Miami, FL 33137

We aim to respond to accessibility feedback within 2 business days and to resolve any issues promptly. You can also reach us through the contact page.